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Business Process Outsourcing

At ATMAR, we excel in delivering impeccable Business Process Outsourcing (BPO) solutions that are meticulously tailored to meet our clients’ specific needs. Our services are designed to optimize efficiency, save valuable time, and allow businesses to focus on their core activities and strategic goals. By availing our expertise, clients can harness the power of specialized professionals who are adept at rectifying non-core activities, routine functions, and complex processes.

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Tailored solutions for increased productivity and cost-effectiveness

Our highly skilled team of experts at ATMAR has successfully executed numerous cycles, enabling us to provide efficient and cost-effective solutions tailored to your needs We understand that each client is unique, which is why we go above and beyond to customize our outsourcing services to their precise requirements. Whether it’s comprehensive outsourcing or partial assistance, we ensure a seamless integration of our services into their operations, eliminating any complications along the way. Our systematic approach to outsourcing business processes is as follows:

Establishing robust corporate policies and procedures is essential for governance and compliance. At ATMAR, our policy development services focus on designing customized framework aligned with regulatory requirements and industry best practices. We help you develop policies for risk management, data protection, compliance, and corporate governance, ensuring clarity and consistency across your organization.

As the leading consulting firm with a one-window business management platform, we specialize in conducting a thorough analysis of your existing processes, policies, and procedures. Through a collaborative approach and comprehensive assessments, we identify areas for improvement, mitigate risks, and provide you with a roadmap to success.

Phase 1: Current State Analysis

  • In-depth review of existing processes, policies, and procedures
  • Key functional areas covered: Sales, Operations, Finance (AP, AR, Procurement, Treasury)
  • Collaborative approach with your team
  • Documentation of current state process flows
  • Comprehensive documentation review
  • Valuable insights through client interviews and assessments
  • Identification of areas for improvement and potential gaps

Phase 2: Gap Analysis and Risk Assessment

  • Detailed gap analysis comparing processes to industry-leading practices
  • Identification of gaps in people, processes, and technology
  • Interviews with top management and departmental managers
  • Holistic understanding of existing processes and internal controls
  • Risk assessment to identify potential areas of concern
  • Updated gap analysis report provided with recommendations for improvement

Phase 3: Future State Design and Process Enhancement

  •  Design of future state processes aligned with industry best practices and organizational goals
  • Detailed client interviews to gather requirements and insights
  • Development of comprehensive future state process flows
  • Update of policies and procedures manual to reflect the new processes
  • Streamlined processes, enhanced controls, and improved efficiency
  • Focus on functional areas like CRM and WMS implementations, cash conversion cycle, cash management practices, and departmental KPIs.

With increasing investor scrutiny and regulatory requirements, organizations must prioritize governance to build trust and sustain growth.

Implementing effective corporate governance practices is critical for fostering transparency and accountability. At ATMAR, we offer tailored corporate governance services to help you establish governance frameworks aligned with global standards and local regulations. Our experts assist in board structuring, governance reviews, and compliance assessments, enabling business owners to seamlessly navigate governance challenges and achieve sustainable success in the competitive market landscape.

Corporate governance is a vital system that guides and regulates organizations, encompassing a wide range of processes, regulations, laws, and institutions. At ATMAR, a prominent firm in the GCC (Gulf Cooperation Council) region, we specialize in providing comprehensive corporate governance services to both public and private entities, catering to the diverse needs of the corporate sector. Our aim is to assist organizations in achieving their strategic objectives while prioritizing the interests of their shareholders.

We offer a wide array of services designed to enhance corporate governance practices:

  • Development and Implementation of Corporate Governance Frameworks: We work closely with organizations to design and implement robust corporate governance frameworks tailored to their specific requirements. Our expert team helps establish clear policies, procedures, and guidelines that promote transparency, accountability, and ethical behavior.
  • Corporate Governance Training Programs:We provide customized training programs to enhance the understanding and awareness of corporate governance principles among executives, board members, and other key stakeholders. These programs focus on promoting best practices and fostering a culture of good governance within the organization.
  • Creation of a Comprehensive Corporate Governance Manual: Our team assists in developing a comprehensive corporate governance manual, serving as a reference guide for board members, management, and employees. This manual outlines the roles, responsibilities, and decision-making processes involved in effective corporate governance.
  • Board of Directors Training: We offer specialized training sessions for board members to enhance their capabilities in formulating sound and effective board-level strategies. Our training programs cover areas such as strategic planning, risk management, financial oversight, and stakeholder engagement, empowering board members to make informed decisions that drive organizational success.

In addition to these services, we recognize the unique challenges and priorities faced by the public sector. Hence, we provide specific focus areas for public entities, including

  • Strategy definition
  • Stakeholder engagement
  • Organizational structure
  • Talent management
  • Ethical values
  • Capacity development
  • Accountability
  • Risk Management

Our expertise in corporate governance helps public organizations effectively navigate these areas, ensuring they operate in a transparent and responsible manner.

Through our extensive experience and deep understanding of corporate governance principles, we enable organizations to establish robust structures and practices that facilitate efficient management, administration, and control. By adopting our services, organizations can foster sustainable success, meet stakeholder expectations, and thrive in today's dynamic business environment.

We are committed to promoting a culture of corporate excellence through effective corporate governance, empowering organizations to reach new heights of success. Contact us today to explore how our tailored services can benefit your organization.

Environmental, Social, and Governance (ESG)

We take pride in offering comprehensive ESG business consultancy services that empower organizations to embrace sustainability, responsibility, and effective governance. Our dedicated team of experts is committed to helping clients navigate the complexities of the ESG landscape and unlock opportunities for long-term success in an increasingly responsible and conscious business environment.

  • We support clients in establishing robust governance frameworks, enhancing board effectiveness, and implementing ethical decision-making processes.
  • Our experts provide guidance on risk management strategies, internal controls, and regulatory compliance, ensuring that organizations operate with integrity and transparency.
  • We help clients develop diversity and inclusion programs, strengthen labor practices, and foster a culture of fair treatment and respect.

Our ESG business consultancy service provides clients with a strategic framework to integrate environmental sustainability, social responsibility, and corporate governance principles into their core business strategies. We position you towards gaining a competitive edge by aligning their business practices with evolving stakeholder expectations and global sustainability standards.

Collaborate with us to enhance your corporate stewardship and stakeholder confidence.

Outsourcing Human Resource Management (HRM) functions can optimize workforce efficiency and compliance. At ATMAR, our HRM services cover recruitment, employee relations, performance management, and talent development.

We provide end-to-end HR solutions tailored to your business needs, allowing you to focus on core strategic objectives while we manage your HR operations effectively.

Accurate and timely payroll processing is essential for employee satisfaction and compliance. At ATMAR, our payroll management services ensure seamless payroll processing, tax calculations, and compliance with the applicable labor regulations & industry benchmarks.

We leverage advanced technologies and industry best practices to deliver exceptional payroll solutions that meet your specific requirements, including compliance with the Wages Protection System (WPS) implemented in the UAE.

  • Expertise and Compliance: Our experienced payroll professionals ensure accurate processing in line with local regulations and tax laws, including the requirements set by the WPS.
  • Confidentiality and Security: Robust data security measures protect your sensitive payroll data.
  • Time and Cost Savings: Outsourcing saves time and reduces costs associated with in-house staff and training.
  • Scalability and Flexibility: Tailored solutions for businesses of any size, easily adapting to changes in workforce.
  • Reliability and Timeliness: Our reliable and timely payroll processing ensures employee satisfaction and motivation, as salaries are accurately disbursed in compliance with the WPS guidelines.

We handle payroll administration, including salary disbursement, deductions, and statutory reporting, enabling you to streamline HR operations and maintain payroll accuracy.

Setting up efficient finance operations is crucial for business scalability and financial transparency. At ATMAR, we offer finance operations setup services to establish scalable finance functions aligned with your business objectives.

Our experts assist in process design, system implementation, and financial reporting optimization, enabling organizations to establish scalable finance functions and enhance decision-making capabilities.

  • Setting up accounts format in compliance with laws and regulations of UAE, both at the international and local levels.
  • Developing Heads of Accounts aligned with accounting policies based on International Financial Reporting Standards (IFRS) for legality and practicality.
  • Our expert team and management possess qualifications, expertise, and experience to provide accounting services for businesses of all sizes.
  • We have comprehensive knowledge and understanding of accounting practices and regulations, ensuring beneficial outcomes for our clients in various industries.

Our tailored insights drive growth and profitability for your business. We prioritize confidentiality, security, and compliance when handling your financial records. Partner with us to streamline your financial processes and empower your business to thrive in a competitive landscape.

We help you establish robust controls and workflows to enhance financial visibility and decision-making.

Data-driven decisions are the cornerstone of sustainable business growth. Harnessing data analytics is key to gaining actionable insights and driving informed decision-making. At ATMAR, our business analytics services leverage advanced analytics tools and techniques to extract meaningful insights from your data.

We provide data visualization, predictive modeling, and performance analytics to support strategic planning, risk management, and operational optimization.

Join us to discover how your organization can unlock the full potential of business data and drive competitive advantage in the GCC / Middle East market.

Research and development (R&D) fosters innovation and competitiveness. At ATMAR, we offer comprehensive R&D services to support your innovation agenda. As businesses pursue growth and differentiation, strategic R&D initiatives enable them to capitalize on emerging trends and technologies.

Our R&D experts conduct market research, technology assessments, and product development studies to fuel growth and differentiation. We help you identify opportunities, mitigate risks, and capitalize on emerging trends through strategic R&D initiatives.

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